Digital Agency

Warranty Policy

ONE CLICK BUSINESS LTD

Warranty Policy

Once Click Business LTD

, we are committed to delivering exceptional digital marketing services that meet your business needs. Our priority is to ensure that our clients are fully satisfied with the quality and effectiveness of the services we provide. This Warranty Policy outlines the terms and conditions related to the services we offer.

Service Warranty

Our services, including but not limited to SEO, social media marketing, PPC management, content creation, and web design, are crafted with the highest level of care and expertise. While we strive to deliver results that exceed your expectations, it is important to understand the limitations and scope of our warranty.

1. Scope of Warranty

Service Quality: We warrant that all services provided by Once Click Business LTD will be executed in a professional and workmanlike manner in accordance with industry standards.

Functionality: Any website or digital asset we create will be delivered free of technical errors, and we will ensure that all digital tools and services function as intended at the time of delivery.

Support: Post-service support is available to address any issues directly related to the services provided.

2. Limitations of Warranty

No Guarantee of Results: Digital marketing outcomes such as rankings, traffic, leads, or sales are influenced by various factors beyond our control, including market trends, competition, and platform algorithm updates (e.g., Google search algorithm). Therefore, we do not guarantee specific results or outcomes from the services rendered.

Third-Party Services: Our warranty does not cover any issues or disruptions caused by third-party platforms (e.g., social media platforms, Google Ads, etc.) that are beyond our control.

Client-Provided Information: We are not responsible for delays, errors, or issues arising from incorrect or incomplete information provided by the client. Clients are responsible for providing accurate and timely information for the execution of services.

3. Warranty Duration

Our warranty on all services, including web design and digital assets, lasts for 30 days from the completion date. During this period, we will provide corrections or adjustments to address any service-related issues at no additional cost.

4. Exclusions

This warranty does not cover:

Any modifications or changes made to digital assets or services by third parties after delivery.

Issues arising from external factors, such as changes in search engine algorithms, third-party platform policies, or cyberattacks.

Issues due to client misuse or mismanagement of the digital tools or services we provide.

5. Claims Process

If you encounter any issues with our services during the warranty period, please follow the steps below:

Our team will review your claim and respond within 3 business days.

If the issue is covered under our warranty, we will take the necessary steps to resolve the problem as quickly as possible.

6. Changes to the Warranty Policy

We reserve the right to update or modify this Warranty Policy at any time. Any changes will be posted on this page. Your continued use of our services after any modifications to the policy constitutes your acceptance of the changes.